Patient Information

Patient Financial Services

Reviewing account charges in Patient Financial Services.

If you have questions regarding your insurance and/or payment arrangements, please call Patient Financial Services between 8:00 am and 4:00 pm, Monday through Saturday. The Queen's Medical Center accepts deposits and payments by bank credit card, checks, money orders, traveler's checks or cash. You are strongly urged to handle the financial aspects of your stay before or during your discharge. Payments need to be in U.S. dollars. Any balance remains your responsibility. We will request payment upon discharge.

All accounts must be paid within 90 days unless other payment arrangements have been made with Patient Financial Services before discharge. We will assess a late payment charge of 1% per month, calculated at simple interest, on accounts not paid in full within 90 days (or longer if required by law).